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What Our Customers Say: Bown of London Trustpilot Reviews
At Bown of London, we let our customers do the talking. With a 4.4 out of 5 Excellent rating on Trustpilot, we are proud that the quality of our products and service speaks for itself. Here is what our customers are saying — and why they keep coming back.
What Our Customers Say
We believe the best endorsement comes not from us, but from the people who wear our robes, smoking jackets, and slippers every day. Here are some of the reviews our customers have left on Trustpilot.
★★★★★ “True Luxury & Royal Treatment”
“They know how to make the buying experience, including when the need is to return, an excellent one, start to finish. And the product quality is absolutely superb. If you want the true top-of-the-line quality, it is here with Bown.”
— Verified Trustpilot Review
This review captures exactly what we strive for: a seamless experience from browsing to delivery, backed by products that exceed expectations. Whether you are ordering for yourself or as a gift, every detail matters to us.
Shop the Earl Navy Robe — $259.95
★★★★★ “Simply Spectacular!”
“We received our beautiful, rich smoking jacket with a deep quilted navy blue collar & cuffs. Expert workmanship! The sash and thick piping detail is spectacular. It’s delicious dark green brocade and luxurious weight and feel while on is beyond compare! Did I miss anything? I’ll miss this when we send it to France as a gift for my husband’s brother’s 90th birthday! Merci beaucoup!”
— Verified Trustpilot Review
Our smoking jackets are among the most gifted items in our collection. Crafted from premium velvet with satin lining and quilted details, they are the kind of gift that leaves a lasting impression — whether it is a 90th birthday in France or any occasion worth celebrating.
Shop the Gable Smoking Jacket — $349.95
★★★★★ “The Cotton Robe Arrived in Excellent Condition”
“The cotton robe arrived in excellent condition and on time. It looked exactly as the photograph. My husband was very pleased as his favorite lightweight cotton robe finally ‘gave out’ after 15 years of wear. He actually requested a second robe for our vacation home…so his Christmas gift will be easy this year (in the second color).”
— Verified Trustpilot Review
Fifteen years from one robe — and then ordering another. That is the kind of durability and quality we build into every piece. Our lightweight cotton robes are designed to get softer with every wash and last for years, not months.
Shop Lightweight Robes — From $159.95
★★★★★ “Simply the Best!”
“Our son has a Cunard dressing gown that is the envy of the entire family and I discovered it was made by Bown. Now the entire family has their robes and my husband is now the proud owner of a gorgeous cobalt blue robe! It’s wonderful quality, absorbent, elegant and, crucially, is of a longer length.”
— Verified Trustpilot Review
We are proud to be the manufacturer behind some of the finest hotel and cruise line robes in the world — including Cunard. When customers discover that they can buy the same quality directly from us, it often turns into a family affair. Full length, premium cotton, and the kind of quality that turns one purchase into five.
Shop the Mozart Robe — $259.95
★★★★★ “Two Robes and Counting!”
“I bought a second Bown robe for my husband, for down at our tiny shore shack where the only shower is outdoors. This will be my go-to gift for men. A fantastic choice of colors, excellent plush cotton fabric, beautiful construction, and great customer service. Also: a U.S. presence, which means no tariff. It’s a grand slam!”
— Verified Trustpilot Review
Two robes and counting — and now the go-to gift for men. We ship from within the United States, which means fast delivery, no customs delays, and no surprise tariffs. Just quality British craftsmanship, delivered to your door.
Shop the Salcombe Robe — $259.95
Rated 4.4 Excellent on Trustpilot
These are just a few of the reviews our customers have shared. With a 4.4 out of 5 Excellent rating on Trustpilot, we are committed to delivering the finest robes, smoking jackets, slippers, and loungewear — backed by customer service that matches the quality of the products.
Read more reviews on our Trustpilot page.
Shop the Collection
Discover what our customers love:
At Bown of London, we let our customers do the talking. With a 4.4 out of 5 Excellent rating on Trustpilot, we are proud that the quality of our products and service speaks for itself. Here is what our customers are saying — and why they keep coming back.
What Our Customers Say
We believe the best endorsement comes not from us, but from the people who wear our robes, smoking jackets, and slippers every day. Here are some of the reviews our customers have left on Trustpilot.
★★★★★ “True Luxury & Royal Treatment”
“They know how to make the buying experience, including when the need is to return, an excellent one, start to finish. And the product quality is absolutely superb. If you want the true top-of-the-line quality, it is here with Bown.”
— Verified Trustpilot Review
This review captures exactly what we strive for: a seamless experience from browsing to delivery, backed by products that exceed expectations. Whether you are ordering for yourself or as a gift, every detail matters to us.
Shop the Earl Navy Robe — $259.95
★★★★★ “Simply Spectacular!”
“We received our beautiful, rich smoking jacket with a deep quilted navy blue collar & cuffs. Expert workmanship! The sash and thick piping detail is spectacular. It’s delicious dark green brocade and luxurious weight and feel while on is beyond compare! Did I miss anything? I’ll miss this when we send it to France as a gift for my husband’s brother’s 90th birthday! Merci beaucoup!”
— Verified Trustpilot Review
Our smoking jackets are among the most gifted items in our collection. Crafted from premium velvet with satin lining and quilted details, they are the kind of gift that leaves a lasting impression — whether it is a 90th birthday in France or any occasion worth celebrating.
Shop the Gable Smoking Jacket — $349.95
★★★★★ “The Cotton Robe Arrived in Excellent Condition”
“The cotton robe arrived in excellent condition and on time. It looked exactly as the photograph. My husband was very pleased as his favorite lightweight cotton robe finally ‘gave out’ after 15 years of wear. He actually requested a second robe for our vacation home…so his Christmas gift will be easy this year (in the second color).”
— Verified Trustpilot Review
Fifteen years from one robe — and then ordering another. That is the kind of durability and quality we build into every piece. Our lightweight cotton robes are designed to get softer with every wash and last for years, not months.
Shop Lightweight Robes — From $159.95
★★★★★ “Simply the Best!”
“Our son has a Cunard dressing gown that is the envy of the entire family and I discovered it was made by Bown. Now the entire family has their robes and my husband is now the proud owner of a gorgeous cobalt blue robe! It’s wonderful quality, absorbent, elegant and, crucially, is of a longer length.”
— Verified Trustpilot Review
We are proud to be the manufacturer behind some of the finest hotel and cruise line robes in the world — including Cunard. When customers discover that they can buy the same quality directly from us, it often turns into a family affair. Full length, premium cotton, and the kind of quality that turns one purchase into five.
Shop the Mozart Robe — $259.95
★★★★★ “Two Robes and Counting!”
“I bought a second Bown robe for my husband, for down at our tiny shore shack where the only shower is outdoors. This will be my go-to gift for men. A fantastic choice of colors, excellent plush cotton fabric, beautiful construction, and great customer service. Also: a U.S. presence, which means no tariff. It’s a grand slam!”
— Verified Trustpilot Review
Two robes and counting — and now the go-to gift for men. We ship from within the United States, which means fast delivery, no customs delays, and no surprise tariffs. Just quality British craftsmanship, delivered to your door.
Shop the Salcombe Robe — $259.95
Rated 4.4 Excellent on Trustpilot
These are just a few of the reviews our customers have shared. With a 4.4 out of 5 Excellent rating on Trustpilot, we are committed to delivering the finest robes, smoking jackets, slippers, and loungewear — backed by customer service that matches the quality of the products.
Read more reviews on our Trustpilot page.
Shop the Collection
Discover what our customers love: