How long will my order take to arrive?

Delivery typically takes 7 to 10 working days from the time of order.

What countries do you ship to?

We ship globally.

Are any duties and taxes payable on delivery of my order?

No. All duties and taxes are included in the cost of your purchase—there are no additional fees to pay upon delivery.

What happens if my garment does not fit?

If your garment does not fit as expected, please contact our customer service team at hello@bownoflondon.com.
We’ll promptly assist you with an exchange or alteration as required.

Please note:

• Made-to-measure orders cannot be refunded, as we are unable to resell custom garments.

• You can be confident in our reputation—Bown of London is rated "Excellent" on Trustpilot by over 1,800 customers.